WORLDWIDE SHIPPING

RETURNS & EXCHANGE POLICY
We do not accept returns. However, in the event that your crystal or item arrives damaged or broken, we may arrange a refund for you. Unfortunately, International orders are not eligible for returns or exchanges.

SHIPPING INFORMATION
dune labo is based in London, United Kingdom and offers worldwide shipping. Please be aware that additional duties and taxes may be charged at checkout, depending on your shipping location. For more information, please send a direct message to @dune.labo on Instagram.

FREE WORLDWIDE SHIPPING OVER £200

LOCAL ORDERS (UK)
Shipping starts at £2.70 with Royal Mail Tracked 48® and includes tracking information. Recipients will also receive SMS or email notifications. Cost varies based on package weight.

INTERNATIONAL ORDERS (HONG KONG)
Shipping starts at £4 and our products are shipped via Royal Mail's International Tracked services, with worldwide delivery aim of 5-7 working days. Shipping cost is calculated by package weight at checkout.

INTERNATIONAL ORDERS
Shipping starts at £8 and our products are shipped via Royal Mail's International Tracked services. Shipping cost is calculated by package weight and destination at checkout. 

• Europe 3-5 business days
• Rest of World 6-7 business days

OPTIONAL UPS DELIVERY
If you prefer a faster and more secure delivery, you can request that your order be sent through UPS. Shipping starts at £25. To do so, simply send us a direct message for more information. The cost of shipping may vary based on your location and the weight of your order. Please note that we do not accept returns or exchanges for international orders.